Healthcare campaign intelligence

Decisions you can defend

We help healthcare marketers make decisions they can defend with evidence. Most analytics firms measure campaigns after the fact. We help design them to answer the question in the first place.

See the work
Matched-pair lift · NRx per patientIllustrative
Campaign starts Measured lift
Pre-period · 8 months Campaign · 8 months
Campaign cohort Matched control

The left half is what makes the right half worth reading. Two cohorts matched on pre-period behavior. If they don't track before the campaign starts, the design is rebuilt before any result is reported.

The spine

One evidence model. Four decisions.

The same claims foundation under every question, so the answer to one informs the next.

01

Are we targeting the right HCPs and patients?

You get: less media against audiences that were never going to convert.

Claims show which prescribers have the eligible patients, how many aren't yet on your therapy, and who's gaining volume. Trajectory isn't visible in a specialty file.

02

Are we reaching them at the right point in the journey?

You get: venues validated before you commit budget.

In one analysis, most venue visits happened after the prescriber visit, not before. Same audience, same venue, different message entirely.

03

Did the campaign change prescribing behavior?

You get: a causal read you can defend on the methodology, not just the number.

Matched cohorts, symmetric windows, balance validated before any read. Two methods that have to agree.

04

Where should the next dollar go?

You get: a reallocation with the evidence behind each part labeled.

Measured, benchmarked, or assumed. Early on, more is benchmarked than measured, and the recommendation says so.

From strategy to evidence

Most firms measure campaigns. We design them to be measurable.

We work alongside brands, agencies, and media partners to develop audiences, establish measurement plans before launch, and evaluate outcomes against methodologies defined in advance. Staying involved across the whole arc removes handoffs, and means the question answered at the end is the one that mattered at the start.

Before

The plan comes before the launch

Matching methodology, balance diagnostics, and reporting criteria, all documented before the campaign flies.

During

Methods you can inspect

The Patient Reach Index was developed through industry collaboration with POCMA and Trinity Life Sciences, and it's published.

After

Decisions, not reports

What worked, why it worked, and what to do next.

Trust comes from transparent methods, reproducible results,
and evidence that stands up to scrutiny.

Our work

Most healthcare marketing still measures impressions. We measure patient opportunity.

In 2023 we wrote POCMA's industry study on POC measurement. Finding #5 was that marketing mix models were treating point-of-care as a switch — scoring a practice seeing 65 patients a day the same as one seeing 250. The Patient Reach Index is that finding turned into a fix: breadth times depth, computed from claims at HCP-week granularity.

How most models score it
  • Small practice POC = 1
  • Medium practice POC = 1
  • Large practice POC = 1

A switch. Placement present, or not.

What the claims show
  • Small practice 1–4 HCPs 65/day
  • Medium practice 5–10 HCPs 175/day
  • Large practice 10+ HCPs 250/day

Patient traffic. The same placement, four times the reach.

Trinity Life Sciences tested it independently across 8,000 HCPs over 26 weeks.

4.4×Higher POC lift recovered versus the binary model
+51%Improvement in model explanatory power
−22%Reduction in prediction error

The result that mattered most was none of those. The index landed close to an independently run test-versus-control study, resolving a gap between modeled and experimental results that had made POC budgets hard to defend for years.

Published as an industry research collaboration between POCMA, Trinity Life Sciences, Syneractiv and MedFuse.
Single-brand study. A multi-brand consortium is underway to test whether the magnitude generalizes.

The method, running

Patient reach for point-of-care impressions, on your own campaigns

The index isn't only a paper. It's a tool: put in the offices a campaign ran in, get patient reach out, weighted by the traffic those offices actually see rather than by whether a screen was switched on. Set up an account and run it on a campaign of your own.

Why healthcare organizations work with us

Industry standards

On the POCMA and Media Rating Council working group evaluating measurement standards for point-of-care media.

We wrote the research

Author of POCMA's 2023 industry study on POC measurement, and co-author of the 2025 paper that validated the fix. Both public. Prior work through the ARF and WARC.

Twenty years

Leadership of analytics and measurement organizations across pharma, CPG, financial services and retail.

Data-agnostic

We work on whatever data answers the question: your claims, your vendor's, or a licensed source. Every study names what it ran on and where the picture thins.

Syneractiv led a multi-phase research initiative for us on Point of Care (POC) Marketing performance measurement. Measurement is extremely important, especially within a rapidly growing channel like POC. The data, research, and insights Syneractiv helped us compile have accelerated our journey toward POC measurement excellence.
Nicole Divinagracia President, Point of Care Marketing Association

Start with a decision you need to defend

The most useful first conversation is usually about a specific choice a brand team is about to make, or one they made and can't explain.

Start a conversation